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Gauge

2 days ago

Founding Customer Strategy

Onsite · San Francisco, CA, US United States

$80,000–$150,000 / year supportfull-times24

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AI TL;DR

You will manage and understand Gauge's growing customer base in San Francisco. This role involves driving customer success and collaborating with the founding team on product strategy.

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Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Founding Customer Strategy at Gauge?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage and understand Gauge's growing customer base in San Francisco. This role involves driving customer success and collaborating with the founding team on product strategy.

Details

  • San Francisco, CA, US, work from office
  • $80,000–$150,000 USD / year
  • Full-time, 5 days a week

The work

  • Help customers succeed with Gauge
  • Drive success for enterprises piloting Gauge
  • Capture upsells and expansions across the customer base
  • Analyze customer usage to identify product opportunities