Save application

Gojiberry AI

2 days ago

Founding Customer Success Manager - Teams & Growth

Remote · DE / FR / PT / ES / NL / GB / AU / PL / CZ / RO / LV / LT / EE / HR / GR / Scotland, GB / BE / SI / SK / DK / NO / SE / FI / HU / BG / Remote (DE; FR; PT; ES; NL; GB; AU; PL; CZ; RO; LV; LT; EE; HR; GR; Scotland, GB; BE; SI; SK; DK; NO; SE; FI; HU; BG) Scotland

€55,000–€80,000 / year supportfull-timep26

ycombinator

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: ycombinator

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

You will manage customer success for B2B teams using Gojiberry's AI sales platform. This role involves building processes to ensure customer satisfaction and growth.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Founding Customer Success Manager - Teams & Growth at Gojiberry AI?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

  • No similar roles on the board yet.

Job description

You will manage customer success for B2B teams using Gojiberry's AI sales platform. This role involves building processes to ensure customer satisfaction and growth.

Details

  • Remote work available in multiple European countries and Australia
  • €55,000–€80,000 per year
  • 4+ years of experience in Customer Success or similar role

The work

  • Own the post-sales relationship for team customers
  • Run onboarding to ensure teams reach value quickly
  • Identify underutilizing customers and intervene to prevent churn
  • Build processes for customer segmentation and success milestones