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Asana

2 days ago

Customer Enablement Manager

Hybrid · Chicago Chicago

professional services & paid support

greenhouse

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AI TL;DR

You will help enterprise customers effectively use Asana to improve their workflows. This role involves managing customer engagements and facilitating training to drive adoption and measurable outcomes.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Enablement Manager at Asana?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will help enterprise customers effectively use Asana to improve their workflows. This role involves managing customer engagements and facilitating training to drive adoption and measurable outcomes.

Details

  • Chicago, work from office
  • $120,000–$136,000 base salary
  • 4+ years of experience in customer enablement or related roles

The work

  • Develop a deep understanding of customer business priorities and recommend workflows
  • Manage customer engagements from discovery to delivery
  • Facilitate training sessions and workshops tailored to customer needs
  • Use metrics to assess and improve enablement strategies