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NetBird

3 days ago

Technical Support Engineer

Remote · Berlin, Germany Germany

wireguardlinuxcloudkubernetescustomer support hacker newswho is hiring

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AI TL;DR

You will assist customers in setting up and troubleshooting NetBird in various environments. Your insights will contribute to the engineering team for product improvement.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Technical Support Engineer at NetBird?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will assist customers in setting up and troubleshooting NetBird in various environments. Your insights will contribute to the engineering team for product improvement.

Details

  • Remote work
  • Salary not specified
  • Skills required: WireGuard, Linux, cloud, Kubernetes, customer support

The work

  • Help customers set up NetBird
  • Debug issues in real environments
  • Provide feedback to engineering team