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secupay AG

3 days ago

Mitarbeiter Kundendienst (m/w/d)

Onsite · Pulsnitz Pulsnitz

customer service

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AI TL;DR

You will provide excellent customer service and support to clients at secupay AG in Pulsnitz. Your role involves handling inquiries and improving customer satisfaction.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Mitarbeiter Kundendienst (m/w/d) at secupay AG?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will provide excellent customer service and support to clients at secupay AG in Pulsnitz. Your role involves handling inquiries and improving customer satisfaction.

Details

  • Pulsnitz, work from office
  • Experience in customer service required
  • Fluent in German and ideally good English

The work

  • Assist and advise customers via phone and email
  • Process and prioritize customer inquiries promptly
  • Answer questions regarding transactions and contracts
  • Coordinate follow-up steps with relevant departments