You will manage programs to ensure compliance and operational efficiency in fraud and disputes at Mercury. This role involves leading initiatives from inception to execution while collaborating with various teams.
Details
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Remote within Canada or United States
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$138,800—$192,800 USD depending on location and experience
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5+ years of program management experience in risk, compliance, fraud, disputes, or operations
The work
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Lead Bank Charter Readiness by translating regulatory expectations into work plans
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Own the cadence and content of Operational Quality Reviews for Fraud and Disputes
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Analyze quality and compliance data to identify patterns and drive improvements
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Coordinate responses to inquiries from regulators and auditors