ElevenLabs
6 days ago
Account Manager - Enterprise
Remote · New York New York
full time
speedrun
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AI TL;DR
You will manage relationships and ensure customer success for enterprise accounts at ElevenLabs. This role involves driving revenue growth and providing technical guidance to clients in the AI space.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Account Manager - Enterprise at ElevenLabs?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will manage relationships and ensure customer success for enterprise accounts at ElevenLabs. This role involves driving revenue growth and providing technical guidance to clients in the AI space.
Details
- Remote, can work from anywhere in the United States
- 5 to 7 years of Account Management or Customer Success experience required
- Experience in B2B SaaS, Developer Tools, or AI/ML products
The work
- Own the full commercial relationship and customer success for 25 to 50 enterprise accounts
- Advise customers on agent design, voice customization, and integrations
- Drive net revenue retention and cross-sell into ElevenLabs' product suite
- Use product data to identify expansion opportunities and mitigate churn