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anteriad

8 hours ago

Customer Success Manager- West

Remote

go support

greenhouse

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Job description

Join Anteriad's Customer Success team to support clients with data-driven marketing solutions. This remote role requires strong communication skills and expertise in customer support processes.

Details

  • Remote work
  • 5+ years of experience in support
  • Located in MST or PST time zones
  • Skills: Salesforce, Qlik

The work

  • Provide Q&A support for internal and external clients on account details
  • Collaborate with Operations teams to enhance customer support
  • Identify and escalate urgent issues during campaigns
  • Develop strategies with sales to improve customer success