Technical Support Specialist UK

Remote · REMOTE, United Kingdom REMOTE, United Kingdom

customer service

greenhouse

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You will provide technical support to customers in a remote role. Your focus will be on troubleshooting issues and ensuring customer satisfaction.

Solid listing · 60/100 against the market band on this page.

What would you ship in the first month as Technical Support Specialist UK at lightspeedsystems?
Which tradeoff in the description would you ask about first?
How do you explain a production incident to this team?
What would you measure in the first two weeks?
Which part of your last project maps to this stack?

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You will provide technical support to customers in a remote role. Your focus will be on troubleshooting issues and ensuring customer satisfaction.

Remote, United Kingdom
6+ months of technical support or customer support experience
Bachelor’s degree in information technology, Computer Science, or a related field