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Cision

14 days ago

Bilingual Customer Success Manager, UK (German/English)

Remote · UK United Kingdom

customer support

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AI TL;DR

You will support customers in both German and English while working remotely from the UK. This role is mid-level and focuses on enhancing customer satisfaction.

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Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Bilingual Customer Success Manager, UK (German/English) at Cision?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will support customers in both German and English while working remotely from the UK. This role is mid-level and focuses on enhancing customer satisfaction.

Details

  • Remote work from the UK
  • Mid-Level position

The work

  • Provide customer support in German and English
  • Enhance customer satisfaction