Designated Support Engineer

Onsite Dublin

professional services & paid support

greenhouse

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Job description

You will provide technical support to enterprise customers at Asana in Dublin. This role focuses on building relationships and ensuring high-quality service delivery.

Details

Dublin, in-office role
€57,000 - €65,000 salary
5+ years in a technical support role
Skills in troubleshooting SaaS issues

The work

Serve as the named support partner for designated customers
Manage the full lifecycle of product cases for assigned customers
Provide live, scheduled video support upon request
Collaborate closely with Customer Success Managers and Technical Account Managers