Associate TSE II

Onsite Gurugram

pythonjavascriptnodeawsgojavarubyazure technical support apac

greenhouse

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Job description

Join MongoDB as a Technical Services Engineer in Gurugram, where you'll solve complex customer challenges. You'll leverage your technical expertise to support clients and contribute to internal projects.

Details

Gurugram, hybrid working model
4+ years of relevant experience
Skills: Python, Java, Ruby, JavaScript, Node.js, Go, AWS, Azure

The work

Resolve customer questions on architecture, performance, and security
Advocate for customer needs with product management and development teams
Contribute to software development of support tools
Provide technical support and troubleshooting for MongoDB systems