Associate Support Engineer

Onsite Bangalore

sql product

greenhouse

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Job description

You will provide technical support and resolve customer issues in Bangalore. Collaborate with various teams to enhance product development and improve support processes.

Details

Bangalore, work from office
At least 1 year of experience in technical support, QA, data analysis, or development
Experience in SQL querying
Fluent in English

The work

Take ownership of customer technical issues and ensure resolution
Serve as point of contact for customer escalations
Work with R&D and product teams on enhancements
Enrich the client Knowledge Base with technical information