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Docebo

16 days ago

Technical Account Manager - German Speaking

Remote · Remote Germany Remote Germany

javascriptsqlaws product

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AI TL;DR

You will manage technical relationships with enterprise customers while ensuring they maximize the value of Docebo's platform. This remote role requires strong technical skills and the ability to translate complex concepts for executive stakeholders.

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  1. What would you ship in the first month as Technical Account Manager - German Speaking at Docebo?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage technical relationships with enterprise customers while ensuring they maximize the value of Docebo's platform. This remote role requires strong technical skills and the ability to translate complex concepts for executive stakeholders.

Details

  • Remote Germany
  • 5+ years of SaaS technical troubleshooting experience
  • 2+ years of enterprise/large account management experience
  • Skills: JavaScript, SQL, AWS

The work

  • Translate customer business goals into scalable technical strategies
  • Take ownership of technical relationships with enterprise accounts
  • Guide stakeholders through platform innovations and integrations
  • Monitor technical performance metrics to ensure platform health