ElevenLabs
2 hours ago
Customer Success - UK/I
Remote · United Kingdom United Kingdom
full time
speedrun
Match & cover letter
Create a profile to see your match and get a cover letter for this role.
Source: speedrun
Never pay or share passwords or codes with an employer. How to spot a fake job
AI TL;DR
You will manage customer success for ElevenLabs' clients in the UK and Ireland, focusing on technical and commercial outcomes. This role involves onboarding, growth, and ensuring customer satisfaction with AI products.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Customer Success - UK/I at ElevenLabs?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
Five questions are free. The rest are Pro. See Pro
Similar roles
- No similar roles on the board yet.
Job description
You will manage customer success for ElevenLabs' clients in the UK and Ireland, focusing on technical and commercial outcomes. This role involves onboarding, growth, and ensuring customer satisfaction with AI products.
Details
- Remote, can be executed from anywhere in the UK or Ireland
- 5+ years of experience in Customer Success or Account Management
- Fluent in English
The work
- Run onboarding and enablement for ElevenLabs' platform and tools
- Advise customers on production deployment and monitor usage data
- Own commercial outcomes for a defined book of business
- Identify and manage renewals and upsells