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Metriport

59 minutes ago

Senior Implementation Engineer

Onsite · San Francisco, CA, US United States

$160,000–$190,000 / year amazon web services (aws)node.jspostgresqlreacttypescript engineeringbackendfull-times22

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AI TL;DR

You will support customers by managing their implementation of our healthcare data infrastructure. This role involves technical guidance and maintaining strong customer relationships in San Francisco.

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  1. What would you ship in the first month as Senior Implementation Engineer at Metriport?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will support customers by managing their implementation of our healthcare data infrastructure. This role involves technical guidance and maintaining strong customer relationships in San Francisco.

Details

  • San Francisco, CA, US, in-office
  • $160,000–$190,000 USD per year
  • 6+ years experience
  • Skills: AWS, Node.js, PostgreSQL, React, TypeScript

The work

  • Serve as the primary point of contact for customers during their partnership.
  • Conduct discovery calls to understand customer use cases and requirements.
  • Troubleshoot and debug customer issues, coordinating with engineering teams as needed.
  • Participate in weekly syncs to update the team on customer progress and feedback.