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align46

4 hours ago

Desktop Engineer

Hybrid · New York, New York, United States New York, New York, United States

azure managed services

greenhouse

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AI TL;DR

You will provide technical support to executives and VIPs in a corporate environment. This role requires strong customer service skills and experience in desktop support.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Desktop Engineer at align46?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will provide technical support to executives and VIPs in a corporate environment. This role requires strong customer service skills and experience in desktop support.

Details

  • New York, New York, onsite three days per week
  • $70K to $80K salary
  • 2–5 years of experience in IT support
  • Bachelor’s degree in IT or related field preferred

The work

  • Provide onsite technical support for desktops and end-users
  • Deliver high-level customer service to executive and VIP users
  • Troubleshoot desktop, laptop, and application-related issues
  • Document troubleshooting steps and maintain client communication