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1KOMMA5˚

5 hours ago

Technical Support & Enablement Specialist (m/f/d)

Remote · Berlin Berlin

remotesoftware development

arbeitnow

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Source: arbeitnow

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AI TL;DR

You will support teams across multiple countries in resolving issues with internal systems. This role offers a pathway to grow within the tech organization while contributing to the energy transition.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Technical Support & Enablement Specialist (m/f/d) at 1KOMMA5˚?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

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Job description

You will support teams across multiple countries in resolving issues with internal systems. This role offers a pathway to grow within the tech organization while contributing to the energy transition.

Details

  • Remote work available within Germany
  • 1 to 2 years of experience required
  • C1 level or higher in German and English

The work

  • Support branches and market teams in diagnosing and fixing issues
  • Build simple automations for bugs or missing features
  • Write help articles and conduct onboarding sessions for new users
  • Analyze ticket data to propose improvements in support setup