Save application

commercetools

8 hours ago

Senior Technical Support Specialist (m/f/x)

Hybrid · München, Bayern München, Bayern

ios operations

arbeitnow

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: arbeitnow

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

Join the IT and Security Operations Team in Munich as a Technical Support Specialist, providing expert support and managing security operations. You'll work closely with colleagues globally to resolve complex technical issues and enhance security measures.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Senior Technical Support Specialist (m/f/x) at commercetools?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

  • No similar roles on the board yet.

Job description

Join the IT and Security Operations Team in Munich as a Technical Support Specialist, providing expert support and managing security operations. You'll work closely with colleagues globally to resolve complex technical issues and enhance security measures.

Details

  • München, Bayern, in-office
  • Experience with macOS/iOS and cloud-native/SaaS services required
  • Fluent in German and English

The work

  • Provide senior-tier technical support for employees in Munich and globally
  • Manage and configure Apple laptops and mobile devices using Jamf
  • Lead incident response and manage endpoint security solutions
  • Oversee Identity and Access Management operations