Banyansoftware
10 hours ago
Client Support Analyst - ZAP Solutions
Remote · Virginia, USA Virginia, USA
operating companies
greenhouse
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AI TL;DR
You will support school clients by managing their admissions systems and ensuring they meet operational needs. This role involves client relationship management, system configuration, and quality assurance.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Client Support Analyst - ZAP Solutions at Banyansoftware?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will support school clients by managing their admissions systems and ensuring they meet operational needs. This role involves client relationship management, system configuration, and quality assurance.
Details
- Remote work available
- $65,000 to $75,000 USD Annually
- 5 to 7 years of experience in Ed-Tech preferred
- Must work EST
The work
- Build strong client relationships and troubleshoot issues
- Implement configuration changes based on client needs
- Gather requirements and manage development tickets
- Test system changes to ensure functionality