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Dropbox

17 hours ago

Learning Experience Designer

Remote · Remote - Ireland Remote - Ireland

cxs support & enablement engineering (sub team)

greenhouse

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AI TL;DR

You will design engaging learning experiences for Dropbox customers while collaborating with various teams. This role focuses on creating accessible educational content that enhances user understanding of Dropbox products.

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Job description

You will design engaging learning experiences for Dropbox customers while collaborating with various teams. This role focuses on creating accessible educational content that enhances user understanding of Dropbox products.

Details

  • Remote - Ireland
  • €37,800—€51,200 EUR
  • Experience creating or maintaining customer-facing learning content
  • Experience using content-authoring or learning-management platforms

The work

  • Design, develop, and maintain customer learning experiences across Dropbox products
  • Create and update web-based training and multimedia content
  • Translate complex product workflows into clear, task-oriented instruction
  • Collaborate with cross-functional teams to align education with customer needs