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kalibri-labs

18 hours ago

Manager, Strategic Accounts

Remote · US United States

growthfulltime

ashby

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AI TL;DR

You will lead a team of Account Managers to drive growth and retention for high-value customer accounts in the hotel industry. This role involves strategic relationship management and revenue generation while working remotely in the US.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Manager, Strategic Accounts at kalibri-labs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will lead a team of Account Managers to drive growth and retention for high-value customer accounts in the hotel industry. This role involves strategic relationship management and revenue generation while working remotely in the US.

Details

  • Fully remote work in the US
  • 6+ years in strategic account management or client-facing revenue role
  • 3-5 years of people management experience
  • Hospitality industry experience required

The work

  • Lead and develop a team of Account Managers to achieve revenue targets
  • Own renewal and expansion revenue for high-value customer accounts
  • Build relationships with clients from day-to-day users to executives
  • Monitor account health and usage to mitigate churn risk