New Relic
20 hours ago
Associate Account Manager
Onsite · Dublin, Ireland Dublin, Ireland
customer success renewals
greenhouse
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AI TL;DR
You will support customer retention and account operations at New Relic in Dublin. This role involves collaborating with Account Managers and Executives to enhance customer success and drive revenue.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Associate Account Manager at New Relic?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will support customer retention and account operations at New Relic in Dublin. This role involves collaborating with Account Managers and Executives to enhance customer success and drive revenue.
Details
- Dublin, Ireland, work from office
- Prior exposure in customer success or sales operations preferred
- Proficiency in Google Workspace, Salesforce, MS Excel, and PowerPoint
The work
- Assist with contract renewals and maintain regular check-ins with customers
- Monitor account health and flag low-engagement accounts
- Support customer onboarding and organize enablement sessions
- Analyze customer usage data and maintain accurate records in Salesforce