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hubspotjobs

1 day ago

Senior Customer Success Manager

Hybrid · Cambridge, MA, USA Cambridge, MA, USA

account management

greenhouse

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AI TL;DR

As a Senior Customer Success Manager, you'll manage customer relationships and drive their success with HubSpot. This role offers opportunities for career advancement and skill enhancement in a collaborative environment.

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Job description

As a Senior Customer Success Manager, you'll manage customer relationships and drive their success with HubSpot. This role offers opportunities for career advancement and skill enhancement in a collaborative environment.

Details

  • Cambridge, MA, USA, in-office
  • $100,300—$150,500 USD

The work

  • Manage a book of business and develop strategic action plans for customer retention
  • Engage customers regularly to ensure they maximize their investment in HubSpot
  • Collaborate with customers to define success criteria and plans to achieve their goals
  • Cultivate relationships with key decision-makers and collaborate with other teams for successful renewals