Save application

MongoDB

2 days ago

Associate Technical Services Engineer (Cloud)

Hybrid · Dublin Dublin

pythonjavascriptnodeawsjavarubyazure technical support emea

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: greenhouse Verified source

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

Join MongoDB as a Technical Services Engineer in Dublin, where you'll solve complex customer challenges. You'll work closely with enterprise clients, providing expert support and contributing to internal projects.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Associate Technical Services Engineer (Cloud) at MongoDB?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

Job description

Join MongoDB as a Technical Services Engineer in Dublin, where you'll solve complex customer challenges. You'll work closely with enterprise clients, providing expert support and contributing to internal projects.

Details

  • Dublin, work from office
  • 2-3 years of customer-facing experience supporting cloud customers
  • Skills: Python, Java, Ruby, JavaScript, Node.js, AWS, Azure

The work

  • Resolve complex challenges for enterprise customers regarding architecture and performance
  • Advocate for customer needs with product management and development teams
  • Contribute to internal projects, including software development for support tools
  • Provide advanced diagnostic and troubleshooting support