Save application

Sardine

2 days ago

Support Engineer Europe

Remote · Europe Europe

sql full time

speedrun

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: speedrun

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

Join a remote team as a Support Engineer, providing technical support and solutions to customers. You'll work closely with clients and internal teams to troubleshoot and enhance the Sardine platform.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Support Engineer Europe at Sardine?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

Job description

Join a remote team as a Support Engineer, providing technical support and solutions to customers. You'll work closely with clients and internal teams to troubleshoot and enhance the Sardine platform.

Details

  • Remote - UK/Germany/Spain/Ireland/Poland/Netherlands/Lithuania/Bulgaria
  • 5+ years in a technical support or engineering role
  • Proficiency with SQL

The work

  • Serve as the first point of contact for customer inquiries via email, chat, and phone
  • Troubleshoot and resolve complex technical issues for customers
  • Maintain in-depth knowledge of Sardine's platform and APIs
  • Document troubleshooting steps and solutions for knowledge bases