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Asana

23 hours ago

Customer Enablement Manager

Remote Remote

professional services & paid support

greenhouse

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AI TL;DR

You will work with enterprise customers to enhance their workflows and drive adoption of Asana's solutions. This role involves strategic consulting, facilitation, and managing complex customer engagements remotely.

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  1. What would you ship in the first month as Customer Enablement Manager at Asana?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will work with enterprise customers to enhance their workflows and drive adoption of Asana's solutions. This role involves strategic consulting, facilitation, and managing complex customer engagements remotely.

Details

  • Remote, open to Pacific or Mountain Standard time
  • $147,000–$167,000 base salary
  • 6+ years of experience in customer enablement or related roles

The work

  • Develop a deep understanding of customer business priorities and lead discovery with stakeholders
  • Independently manage complex enterprise engagements from planning to delivery
  • Guide customers in adopting new workflows and AI capabilities
  • Design and facilitate strategic workshops and enablement programs