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agilisys

Jul 29

Schools ICT Engineer

Remote · St Helens, United Kingdom St Helens, United Kingdom

engineering

greenhouse

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You will provide onsite ICT support at a secondary school in St Helens. Your role involves ensuring smooth IT operations for staff and students.

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  1. What would you ship in the first month as Schools ICT Engineer at agilisys?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will provide onsite ICT support at a secondary school in St Helens. Your role involves ensuring smooth IT operations for staff and students.

Details

  • St Helens, UK, onsite 5 days a week
  • Salary not specified
  • Experience in IT support or customer-focused environment required
  • Minimum of 5 GCSEs (Grade C/4 or above), including English and Mathematics

The work

  • Provide face-to-face and remote support to students, staff, and visitors
  • Log, manage, and resolve ICT incidents within defined SLAs and KPIs
  • Build, configure, and deploy end-user devices for staff and students
  • Support printers, projectors, and other school equipment