Associate TSE II

Onsite Mexico City

pythonjavascriptnodeawsgojavarubyazure technical support amer

greenhouse

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Job description

Join MongoDB as a Technical Services Engineer in Mexico City, where you'll solve complex customer challenges. You'll leverage your technical skills to support clients in optimizing their MongoDB systems.

Details

Mexico City, hybrid working model
Strong technical experience in systems administration, distributed systems, or database architecture
Experience with AWS or Azure preferred
Skills in Python, Java, JavaScript, Node.js, Go, Ruby

The work

Resolve complex customer challenges related to MongoDB architecture and performance
Advocate for customer needs with product management and development teams
Contribute to internal projects, including software development for support tools
Provide advanced diagnostic and troubleshooting support