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appinio

2 days ago

Senior Customer Success Manager (m/f/d)

Remote · Hamburg, Hamburg, Germany Hamburg, Hamburg, Germany

customer success

greenhouse

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AI TL;DR

You will manage strategic client relationships and help them leverage consumer insights for business success. This role is based in Hamburg and requires proficiency in German and English.

AI match

Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Senior Customer Success Manager (m/f/d) at appinio?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage strategic client relationships and help them leverage consumer insights for business success. This role is based in Hamburg and requires proficiency in German and English.

Details

  • Hamburg, Germany, not remote
  • Experience in Market Research or data-driven solutions required
  • Proficient in German (C2 level) and fluent in English

The work

  • Serve as the primary point of contact for strategic customers
  • Provide strategic guidance on leveraging consumer insights
  • Conduct client workshops and trainings
  • Monitor customer activity and identify opportunities for improvement