Senior Customer Success Manager (m/f/d)

Onsite Hamburg, Hamburg, Germany

customer success

greenhouse

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Job description

You will manage strategic client relationships and help them leverage consumer insights for business success. This role is based in Hamburg and requires proficiency in German and English.

Details

Hamburg, Germany, not remote
Experience in Market Research or data-driven solutions required
Proficient in German (C2 level) and fluent in English

The work

Serve as the primary point of contact for strategic customers
Provide strategic guidance on leveraging consumer insights
Conduct client workshops and trainings
Monitor customer activity and identify opportunities for improvement