Save application

hellomed

5 days ago

Senior Customer Success Manager / Key Account Manager (m/w/d)

Onsite · Berlin Berlin

customer service

arbeitnow

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Source: arbeitnow

Never pay or share passwords or codes with an employer. How to spot a fake job

AI TL;DR

You will manage key accounts in the healthcare sector, ensuring effective medication supply and customer satisfaction. Your role involves building relationships and enhancing customer support processes.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Senior Customer Success Manager / Key Account Manager (m/w/d) at hellomed?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

Job description

You will manage key accounts in the healthcare sector, ensuring effective medication supply and customer satisfaction. Your role involves building relationships and enhancing customer support processes.

Details

  • Berlin, work from office
  • 3+ years of experience in customer management or account management, ideally in healthcare
  • Salary includes an attractive bonus based on customer growth
  • Flexibility with 2 days of home office per week

The work

  • Manage relationships with major healthcare clients from onboarding to long-term collaboration
  • Ensure all agreed patients are supplied through hellomed and train care teams on the software
  • Identify opportunities for expanding services to existing clients and collaborate with sales
  • Conduct regular discussions with client management to assess needs and potential