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Bots and People Product GmbH

2 days ago

Senior Learning Consultant/ Customer Success Manager ( f/m/d)

Remote · Berlin Berlin

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AI TL;DR

You will manage customer success and learning programs focused on AI and productivity. This role involves collaboration with clients and internal teams to ensure effective program delivery.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Senior Learning Consultant/ Customer Success Manager ( f/m/d) at Bots and People Product GmbH?
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  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage customer success and learning programs focused on AI and productivity. This role involves collaboration with clients and internal teams to ensure effective program delivery.

Details

  • Berlin, remote work available
  • 3+ years of experience in Customer Success Management
  • Experience in a startup with 10-50 employees

The work

  • Act as a strategic partner to enterprise clients
  • Coordinate timelines and resources for program delivery
  • Lead the architecture of blended learning programs
  • Identify learning needs and convert them into program strategies