Customer Success Manager Netherlands (m/f/x)

Remote Remote · The Hague - hybrid

businessfulltime

ashby

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Job description

As a Customer Success Manager, you'll manage a diverse customer portfolio and drive long-term value through strong partnerships. You'll collaborate with various teams to enhance customer experiences and advocate for their needs.

Details

The Hague, hybrid work
5+ years of experience in Customer Success or Account Management
Fluent in Dutch and English

The work

Own a portfolio of customers and guide them with tailored strategies
Identify upsell and cross-sell opportunities
Advocate for customers internally to influence product improvements
Track customer health metrics and transform insights into actionable strategies