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Socket.dev

6 days ago

Technical Enablement Manager

Remote · United States United States

pythonfigmaswift full time

speedrun

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AI TL;DR

You will manage technical onboarding and training for customer-facing teams at Socket. Your role involves creating resources and ensuring the team is prepared for customer interactions.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Technical Enablement Manager at Socket.dev?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage technical onboarding and training for customer-facing teams at Socket. Your role involves creating resources and ensuring the team is prepared for customer interactions.

Details

  • Remote, United States
  • 6+ years in a technical customer-facing or enablement role
  • Skills: Python, Go, Figma, Swift

The work

  • Own technical onboarding for new Sales Engineers and other customer-facing roles
  • Build hands-on labs and certification paths for team members
  • Audit and maintain the Customer Engineering technical knowledge base
  • Collaborate with engineers to ensure the field is trained before new features are released