Head of Professional Services

Onsite Hybrid - San Francisco, New York City, Austin

javascripttypescriptreactnode professional services

greenhouse

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Job description

You will lead Vercel's Professional Services team to support strategic customers in deploying applications. This role involves defining engagement models and ensuring delivery excellence.

Details

Hybrid - San Francisco, New York City, Austin
$300,000 - $370,000 plus annual bonus
10+ years in software engineering or technical consulting
Skills: JavaScript, TypeScript, React, Node.js

The work

Build and develop the global Professional Services team
Define the engagement model for customer projects
Own delivery excellence from scoping to deployment
Synthesize customer insights into product feedback