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taketwo

10 days ago

Senior Lead, ServiceNow ITOM

Onsite · Austin, Texas, United States

javascriptawsgcpazure infrastructure

greenhouse

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AI TL;DR

You will lead the implementation of ServiceNow IT Operations strategies in Austin, Texas. Your role involves building a foundational system and ensuring data integrity across technology assets.

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Clear role · 80/100 against the market band on this page.

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  1. What would you ship in the first month as Senior Lead, ServiceNow ITOM at taketwo?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will lead the implementation of ServiceNow IT Operations strategies in Austin, Texas. Your role involves building a foundational system and ensuring data integrity across technology assets.

Details

  • Austin, Texas, work from office
  • Skills required: JavaScript, AWS, GCP, Azure

The work

  • Lead the implementation of CMDB and CSDM strategies
  • Manage the lifecycle of ServiceNow Discovery and Service Mapping
  • Build and maintain integrations via IntegrationHub and APIs
  • Oversee CMDB health maintenance and data normalization