Customer Success Engineer (CSE), GPU Cluster

Onsite San Francisco

pythonnode customer success

greenhouse

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Job description

You will manage technical relationships for strategic customers, ensuring the success of large-scale GPU deployments. This role combines deep infrastructure knowledge with customer engagement in San Francisco.

Details

San Francisco, hybrid work
$260-290K OTE + equity + benefits
5+ years in a customer-facing technical role, 2+ years in technical account management or solutions architecture
Skills: Python, Bash, infrastructure automation tools

The work

Serve as the technical point of contact for a dedicated strategic customer
Drive structured engagement through regular status reporting and business reviews
Lead issue lifecycle management and hardware lifecycle management for GPU deployments
Maintain technical expertise across the customer's infrastructure stack