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snorkelai

6 days ago

Operations Associate - Payments

Remote Remote · United States (Remote)

sql 510 - daas g&a

greenhouse

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Job description

You will support the payment operations for a network of contributors at Snorkel AI. This role involves resolving payment issues and maintaining compliance in a remote work environment.

Details

  • Remote work in the United States
  • Salary range: $30—$40 USD per hour
  • 2-3 years of experience in customer support, payments, payroll, or finance operations
  • Skills required: SQL, Google Sheets, scripting/automation, workflow automation tools

The work

  • Manage payment support tickets and communicate with contributors on pay issues
  • Investigate and audit contributor data and payment systems
  • Resolve pay disputes and escalate complex issues as needed
  • Build SQL queries and maintain payment audit dashboards