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siei

4 days ago

グローバルITサポートエンジニア

Onsite Japan, Tokyo

dtis japan/asia

greenhouse

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Job description

You will lead IT support services for Japan and Asia, ensuring high-quality operations and improvements. This role involves managing a team and collaborating with global IT teams to enhance service delivery.

Details

  • Tokyo, Japan, work from office
  • 5+ years of experience in IT service management
  • Native-level Japanese and English proficiency

The work

  • Manage IT support desk operations and set performance goals
  • Create reports and manage improvements for IT support services
  • Plan and execute PC setup and asset management
  • Lead global IT program implementation projects