Player Support Analyst

Onsite Bogotá

latam: player support

greenhouse

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Job description

Join Rush Street Interactive as a Player Support Analyst in Bogotá, where you'll enhance the betting experience for customers. You'll utilize your analytical skills to support product design and customer service efforts.

Details

Bogotá, work from office
1+ years of experience in Customer Service BPO
Bachelor’s Degree in any field; or studying
English at B2 level or higher required

The work

Provide customer service via chats and emails
Comply with established internal protocols
Validate and issue courtesies/retentions
Report accounts with suspicious activity