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okta

14 days ago

Customer Success Executive

Onsite San Francisco, California

customer success management-750

greenhouse

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Job description

You will enhance customer relationships and drive business value for Okta's Enterprise Sector in San Francisco. This role requires strong problem-solving skills and the ability to align technical solutions with customer needs.

Details

  • San Francisco, California, work from office
  • $204,000—$281,000 OTE for San Francisco Bay area
  • 10+ years of experience in customer success or account management

The work

  • Develop and nurture strong customer and C-Level relationships
  • Design and execute proactive success plans and Strategic Business Reviews
  • Champion customers internally and mobilize cross-functional partners
  • Identify renewal risk and collaborate with internal teams to ensure successful renewals