Client Success Manager, Enterprise (Temp to Perm)

Remote Remote · United States, Remote

go client success

greenhouse

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Job description

You will manage the success of enterprise customers and build strong relationships with executive stakeholders. Your role involves driving customer retention, growth, and value realization through strategic planning and AI tools.

Details

Remote, United States
6+ years of Client Success or Enterprise Account Management experience in a SaaS environment

The work

Own the success, retention, renewal, and growth of a portfolio of enterprise customers
Build trusted relationships with executive sponsors and business leaders
Lead enterprise onboarding, adoption, and value realization strategies
Leverage AI-powered platforms to monitor customer health and predict churn risk