Client Success Manager, Enterprise Accounts

Remote Remote · Remote, United States

go client success

greenhouse

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Job description

You will manage the success of enterprise customers and build strong relationships with executive stakeholders. Your role involves driving customer adoption and ensuring measurable business outcomes using AI tools.

Details

Remote, United States
6+ years of Client Success or Enterprise Account Management experience in a SaaS environment

The work

Own the success, retention, renewal, and growth of a portfolio of enterprise customers
Build trusted relationships with executive sponsors and business leaders
Lead enterprise onboarding, adoption, and value realization strategies
Use AI-powered platforms to monitor customer health and predict risk