Associate Technical Services Engineer II (Cloud)

Onsite Dublin

pythonjavascriptnodeawsgojavarubyazure technical support emea

greenhouse

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Job description

You will provide technical support to customers using MongoDB products in Dublin. Your role involves solving complex challenges and advocating for customer needs.

Details

Dublin, hybrid working model
2-3 years of technical engineering experience
Skills: Python, Java, Ruby, JavaScript, Node.js, Go, AWS, Azure

The work

Resolve complex customer challenges related to MongoDB architecture and performance
Advocate for customer needs with product management and development teams
Contribute to internal projects, including software development for support tools
Provide support coverage during regional offsites and holidays as needed