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Join our APAC Customer Experience team as an AI Platform Support Engineer, working remotely from the Philippines or Singapore. You'll support ML engineers with large-scale training and inference workloads across cloud infrastructure and Kubernetes.

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Job description

Join our APAC Customer Experience team as an AI Platform Support Engineer, working remotely from the Philippines or Singapore. You'll support ML engineers with large-scale training and inference workloads across cloud infrastructure and Kubernetes.

Details

Remote, based in Philippines or Singapore
Salary: USD (exact amount not specified)
Experience with Kubernetes, Python, and ML infrastructure required
Working hours from 7:00 AM to 5:00 PM local time (UTC+8)

The work

Partner with customer engineering teams to resolve complex ML infrastructure issues
Investigate failures in distributed training and Kubernetes orchestration
Act as a technical advisor during high-impact incidents
Identify patterns in customer issues to drive long-term reliability improvements

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AI Platform Support Engineer (APAC)

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