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juullabs

8 days ago

Senior Manager, Commercial Capabilities

Remote · Remote - United States Remote - United States

phoenix commercial

greenhouse

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AI TL;DR

You will manage and optimize commercial technology tools for Juul Labs' US Commercial organization. This role involves collaboration with various teams to enhance CRM and other platforms.

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  1. What would you ship in the first month as Senior Manager, Commercial Capabilities at juullabs?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage and optimize commercial technology tools for Juul Labs' US Commercial organization. This role involves collaboration with various teams to enhance CRM and other platforms.

Details

  • Remote - United States
  • 8+ years of experience in sales operations or software engineering
  • Salesforce certification strongly preferred

The work

  • Support the Commercial Systems roadmap, including CRM and technology tools
  • Manage development and optimization of the Salesforce platform
  • Lead a small team of Salesforce administrators and systems analysts
  • Develop and maintain the AI roadmap for the Commercial function