Senior Product Manager- ICM Operations

Onsite Toronto, Canada

product management

greenhouse

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Job description

Join Forma.ai as a Product Manager to lead initiatives in our ICM Operations platform. You'll work closely with teams to enhance workflows, automation, and data capabilities.

Details

Toronto, Canada, work from office
Salary range: $140K - $180K CAD
Experience in business intelligence tools and ticketing systems required

The work

Own product requirements and feature prioritization for core services and BI products
Translate complex customer input into structured business problems and product ideas
Partner with engineering to shape features and refine requirements
Communicate product vision and roadmap to internal teams and customers