Customer Experience Manager - Hebrew Speaking

Onsite Hybrid

customer renewals

greenhouse

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Job description

You will manage the customer journey from onboarding to renewals while building strategic relationships. Your role involves driving customer success and maximizing retention through effective engagement and data analysis.

Details

Lisbon, Portugal or London, UK, hybrid work
€50,000 - €69,000 annual salary
Minimum of 3 years in Customer Success/Account Management
Fluency in Hebrew required

The work

Manage customer engagement from onboarding through renewal
Build strategic relationships and articulate ROI to customers
Negotiate and execute renewal contracts
Analyze data to identify selling opportunities