Strategic Customer Success Manager

Remote Remote · Remote, Dublin, Dublin County, Ireland

go customer success

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

Join AlertMedia as a Strategic Customer Success Manager, focusing on high-value customer relationships. You'll work remotely in Ireland, driving customer success and retention for strategic accounts.

Details

Remote in the Republic of Ireland
5+ years’ experience as a Customer Success Manager
3+ years’ experience supporting Enterprise customers with $1M+ ARR
Gainsight & Salesforce required

The work

Own and execute success strategies for strategic accounts
Act as the voice of the customer internally
Lead cross-functional account discussions and execution
Conduct effective business reviews to highlight customer value